FAQs

Frequently Asked Questions – Derah Beauty

1. What products do you offer?

We offer handmade lip gloss, premium false eyelashes, skin and hair care products, and beauty accessories—all crafted to enhance your natural beauty.

2. Are your products safe for sensitive skin?

Yes, our products are made with high-quality ingredients and are suitable for most skin types. However, we recommend doing a patch test before full use.

3. How long does shipping take?

Orders are processed within 1–3 business days. Delivery typically takes 3–7 business days depending on your location.

4. Do you accept returns or exchanges?

For hygiene and safety reasons, all sales are final. We do not accept returns or exchanges.

5. Can I track my order?

Yes! You’ll receive a tracking number once your order has shipped so you can follow it until it arrives.

6. Do you ship internationally?

We currently ship within the U.S. only. International shipping will be available soon—stay connected for updates!

7. How can I contact you?

For any questions, concerns, or custom order inquiries, please use the contact form on our website. We'll get back to you as soon as possible!